At Maleny Country Cottages, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or book one of our cottages.
Information We Collect
When you visit our website or make a booking, we may collect:
- Personal Information: Name, email address, phone number, and payment details for booking purposes
- Booking Information: Stay dates, cottage preference (e.g., Beech or Bunya), and any special requests
- Device Information: IP address, browser type, and website usage data
- Cookies: We use cookies to enhance your browsing experience
How We Use Your Information
We collect and use your information to:
- Process and manage your cottage bookings
- Send booking confirmations and stay-related communications
- Improve our website functionality and guest experience
- Respond to your inquiries and provide customer support
- Comply with Australian laws and regulations
Information Sharing
We respect your privacy and do not sell your personal information. We may share your data with:
- Trusted payment processors for secure transactions
- Our booking management system to handle reservations
- Australian authorities where required by law
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, modification, or disclosure. All payments are processed through secure, encrypted systems.
Your Privacy Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Make a privacy complaint
- Opt out of marketing communications
To exercise these rights, please contact us at contact@malenycountrycottages.com.au
Cookies
Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with the latest revision date.
Contact Us
For any privacy-related inquiries or concerns, please contact:
contact@malenycountrycottages.com.au